Website Terms & Conditions

These terms of use govern your use of our site. Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

Website access

It is not necessary to register with us in order to use most parts of this Website.

Use of website

This website may be used for your own private purposes and in accordance with these terms of use.

You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

Site uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

Visitor provided material

Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this Website any material:

for which you have not obtained all necessary consents;
that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to civil liability, or otherwise is contrary to the law in the United Kingdom;
which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

[We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.]

Links to and from other websites

Throughout this website, you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
you do not misrepresent your relationship with this website; and
the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Products/Services including Pricing and Currency

The Powis Arms is a licenced pub, restaurant, campsite and bed & breakfast, trading in GB Pounds Sterling (£).

Law and jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Terms & Conditions

The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of contract set out below.

1. The Booking Contract And Payments

1.1 These are the terms and conditions on which we, Danby Registrars Limited (trading as The Powis Arms), accept bookings for our camping and B&B accommodation, whether the booking is made directly with us or through an agent.

1.2 Please read these terms and conditions carefully, and check that the details on your booking are complete and accurate before you submit your booking. If you think that there is a mistake or you require any changes, please contact us or our agent to discuss. Any agreed changes will be set out in writing to avoid any confusion.

1.3 When you submit your booking to us or our agent, this does not mean we have accepted your booking. In order to confirm your chosen booking, you must pay for your booking upfront.

1.4 Your booking is confirmed when you have made a full payment to us or our agent and you are sent a booking confirmation. This booking confirmation will contain the details of your booking and of payments made. If you do not receive your booking confirmation within 1 week of sending your booking to us or our agent please notify us or our agent as soon as possible. Please check your confirmation carefully and report any incorrect or incomplete information to us or our agent immediately.

1.5 If we are unable to accommodate your booking request, you will be informed of this and we will not process your booking.

1.6 These Terms will become binding on you and us when you are issued with written confirmation of your booking at which point a contract will come into existence between you and us.

1.7 If booking through our agent, payments must be made to the agent. If booking directly with us, payments via our website using Stripe or they can be made by BACS transfer on request – please contact us.

1.8 Where a deposit has been paid, the full balance payment will be due 28 days in advance of your check-in date. If we have not received payment within 5 days after the balance due date, then with regret we may cancel your booking and you will lose your deposit.

1.9 Payment processors used by The Powis Arms include Stripe and Black Star Merchant Services, MID 2101668066.

2. Cancellation And Amendment By You

2.1 Any cancellation or amendment request must be sent to our agent or us (if to us, by email to enquiries@thepowisarms.com as soon as possible. You are also advised to confirm all changes by phone +44 (0)1588 680 254. Please ensure that you have received written confirmation of any changes to your booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

2.2 Cancellation by you at any time will result in a booking fee charge of 25% of your total booking being forfeited. The balance will be returned to you by the same method with which the initial booking was made.

2.3 All monies paid for a booking are non-refundable if you cancel within 28 days before the check-in date, although in some circumstances it may be possible to swap the booking to other dates (“new dates”). If this is agreed, the booking contract shall continue in effect save that (a) it will apply to the booking on the new dates, and (b) cancellation by you of the booking on the new dates will result in forfeiture of all monies paid for the holiday, whenever that cancellation takes place.

2.4 Alterations to your booking can only be made 28 days or more prior to the check-in date; after such time alterations may be treated as a cancellation. All alterations are subject to availability and may incur a fee at our discretion.

2.5 Differences in the total amount payable resulting from agreed alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

3. Changes And Cancellations By Us

We will inform you as soon as reasonably possible if for any reason we need to make a significant change to your confirmed arrangements or to cancel them. In the case of a cancellation by us, your deposit and any other balance paid will be returned to you in full.

4. Pricing

We reserve the right to amend advertised prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur. Once you have booked and it has been confirmed by us we will not change the price unless it is necessary because you seek to change your booking.

5. Information And Accuracy

The information and prices shown on this website may have changed by the time you come to make your booking. Although we make every possible effort to ensure the accuracy of the website information and prices at the time of display, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen booking with us or our agent at the time of booking.

6. Provision Of Accommodation

6.1 We will provide the accommodation to you as detailed in the booking confirmation.

6.2 For camping check-in is from 2 pm on the first date of your booking and check-out is before 12 pm on the last day of your booking.

For B&B accommodation check-in is from 3 pm and check-out is before 11 am on the last day of your booking.

6.3 A welcome pack will be available for you. You are requested to comply with the guidance and instructions given in the welcome pack and your welcome tour of the site as to the use and operation of the camping accommodation, its equipment and the facilities available at the campsite and to pay particular attention to the safety instructions. The site is in a rural location and there are therefore a number of natural hazards, such as sloping and uneven ground, trees and tree roots, wet grass, open bodies of water and other surfaces, of which you should be aware and take appropriate steps for the safety and enjoyment of your party. Please bring suitable footwear and torches.

6.4 In the unlikely event that there is an issue with the facilities at the campsite:

(a) please contact us and tell us as soon as reasonably possible;

(b) please give us a reasonable opportunity to fix any defect; and

7. Pets And Prohibited Uses

7.1 We allow up to two well-behaved dogs per camping pitch. Dogs must be kept under control and on a lead around the tent and parking area by the house. We charge a £1 per dog per stay supplement for camping and £5 for the B&B. Dogs must not be left unattended in the tent, caravan or room at any time. Guests must pick up dog deposits and place them in the bins provided. Failure to pick up and dispose of dog mess will result in a loss of deposit. The Powis Arms does not accept liability for harm or injury caused to your dog or in any incident your dog is involved. All dogs stay at the owners’ responsibility & liability.

7.2 We do not accept parties of more than 20 guests.

7.3 You agree that you will use the camping and B&B accommodation only as private holiday accommodation. You will not use it for any purpose prohibited by law.

7.4 We are a family-friendly property and do not allow music in the campsite after 10pm.

8. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

9. Special Requests

9.1 If you have any special requests (for example dietary requirements, cots etc), please let us know at the time of booking.

10. Our Liability To You

10.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was within our reasonable contemplation at the time we entered into this contract.

10.2 We only supply the accommodation for private holiday use and therefore, unless we have otherwise expressly agreed in advance, you will not use the accommodation for any commercial or business purpose. In any event, we shall have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity or other commercial loss.

10.3 We do not exclude or limit in any way our liability for:

(a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation.

10.4 We do not accept liability for loss of or damage to articles left by you in, or brought by you into, the accommodation or the campsite unless we are at fault. Nor do we accept liability for vehicles that are parked or left by you at the campsite or Powis Arms car park which are at your own risk unless we are at fault.

10.5 We do not accept liability for any loss, damage cost or claim which you may suffer where it arises as a consequence of your failure to comply with instructions or guidance provided by us in connection with use of our accommodation and its equipment or our campsite and its facilities.

11. Events Outside Our Control

11.1 We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under these Terms that is caused by an event outside our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disasters, or failure of public or private telecommunications networks.

11.2 If such an event takes place that affects the performance of our obligations under these Terms:

(a) we will contact you as soon as reasonably possible to notify you;

(b) our obligations under these Terms will be suspended and we will liaise with you as to how best to proceed given the circumstances; and

(c) if we can no longer provide the accommodation you have booked you may cancel the contract and we will refund any sums you have paid to book the accommodation.

12. Termination

12.1 Either of us shall be entitled at any time by giving written notice to the other to terminate the contract if the other shall be in material breach of the contract.

12.2 We may require you to leave the accommodation and terminate your booking if in our reasonable opinion:

(a) your occupation (in terms of numbers of guests or otherwise) or use of the accommodation differs from that communicated to us or our agent at the time of booking; or

(b) you are causing any nuisance, damage, disturbance, annoyance or inconvenience to other guests or third parties or to us and our staff.

In such circumstances, we will be under no liability to you in respect of any refund of the booking price or compensation for any costs or damage which may be incurred by you and you agree to indemnify us against any claim by any other guest or third party as a result of any nuisance, damage, disturbance, annoyance or inconvenience you have caused.

13. How We May Use Your Personal Information

13.1 We will use the personal information you provide to us to:

(a) provide the accommodation you have booked;

(b) process your payment for such accommodation; and

13.2 We will not give your personal data to any third party other than our agent and only insofar as is necessary to manage a booking or process payment.

13.3 We will process your data in accordance with the law.

14. Governing Law And Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law.